Privacy policy

Privacy Policy – HoverNorth

At HoverNorth we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and what rights you have, in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish law.

1. Data Controller:

  • Trade Name: HoverNorth
  • Email: info.hovernorth@gmail.com
  • Instagram: @hovernorth.official

2. Information We Collect:

  • Contact details: name, email, shipping and billing address, phone number.
  • Payment data: securely processed by our payment gateway (we do not store card numbers on our servers).
  • Browsing data: IP address, browser type, pages visited, and cookies, for analytics and site improvement purposes.

3. Purpose of Processing:

  • Process and manage your orders, payments, and shipments.
  • Respond to your inquiries and provide support.
  • Send you marketing communications only if you've given your consent (for example, by subscribing to our newsletter).
  • Improve the browsing experience and the store's functionality.
  • Comply with legal and tax obligations.

4. Legal Basis:

We process your data based on the performance of the sales contract, your consent (where applicable), and compliance with legal obligations.

5. Data Sharing:

We do not sell or rent your personal data. We may share information with providers necessary to operate the store (for example, payment platforms, courier companies, and analytics tools), who are required to protect your data in accordance with applicable regulations.

6. Cookies:

We use cookies to improve your shopping experience, remember your preferences, and analyze site traffic. You can manage or disable cookies from your browser settings.

7. Data Retention:

We retain your personal data for as long as necessary to fulfill the purposes described and to comply with applicable legal obligations (for example, tax and accounting).

8. Your Rights:

You have the right to access, rectify, erase, restrict, or object to the processing of your data, as well as the right to data portability. To exercise these rights, contact us at info.hovernorth@gmail.com.

9. Security:

We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

10. Minors:

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors without parental or guardian consent.

11. Changes to this Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the corresponding update date.

12. Contact:

  • Email: info.hovernorth@gmail.com
  • Instagram: @hovernorth.official